Core utility app

Everything you need for zero-touch customers 

Our Core Utility offering lets your customers manage their account settings, view energy bills, submit meter readings and manage payments. 

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Key benefits

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Cost reduction

Reduce operational costs through greater customer self-service

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Customer debt reduction

Reduce customer debt by helping them better understand and manage their energy costs

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Customer acquisition

Acquire new customers through in-app referrals

App features

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Overview and flexible metering 

Account details at a glance, view essential messages and information. A flexible solution to metering. Customers that need to submit readings can do so here quickly and easily. If they upgrade, or for smart meter customers, the app automatically adapts to remove this. 

'Nudges' in the form of notifications appear on the dashboard and serve as a direct form of communication from utility to customer. 

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Working with

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"We have worked with GenGame on our new app and are very pleased with what they have delivered. They listen to all our suggestions and are thorough and considered in their responses. The app they delivered is also slick and intuitive!"

Edd Horne

Customer Service and Metering Manager

Want to find out more?

Request a demo to see our product range and how they deliver value to you and your customers.