Core utility app
Everything you need for zero-touch customers
Our Core Utility offering lets your customers manage their account settings, view energy bills, submit meter readings and manage payments.
Reduce operational costs through greater customer self-service
Customer debt reduction
Reduce customer debt by helping them better understand and manage their energy costs
Acquire new customers through in-app referrals
Overview and flexible metering
Account details at a glance, view essential messages and information. A flexible solution to metering. Customers that need to submit readings can do so here quickly and easily. If they upgrade, or for smart meter customers, the app automatically adapts to remove this.
'Nudges' in the form of notifications appear on the dashboard and serve as a direct form of communication from utility to customer.
"We have worked with GenGame on our new app and are very pleased with what they have delivered. They listen to all our suggestions and are thorough and considered in their responses. The app they delivered is also slick and intuitive!"
Customer Service and Metering Manager